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Common Issues and Questions
JunoCredits balance has decreased
Where can I see the history of my purcha...
How do I retrieve or change my password?
I can't change my profile info
How do I invite my friends?
Why Are My Invites Locked?
What is a Qualified Install?
What are Level 1, 2, and 3 Invites?
Where can I enter my friend's invit...
I can't find my gift card in my wal...
Why is there a 24-hour wait period after...
Gift card number showing XXXXXX
Card still locked after 24 hours
My gift card code doesn't work
Can I get a refund on the gift cards I p...
Can I use these gift cards outside of th...
Error when purchasing Gift Card
I did not receive credits for completed ...
When do I receive my JunoCredits?
Can you add more Rewards Per Task?
I did not receive credits for watching v...
Not receiving credits from Virool videos
Rewards Per Call
I don't see any Rewards Per Call of...
I'm not getting credited for a call
Can I send anyone a message?
How do I earn more JunoCredits?
How do I earn rewards?
How do I earn a Bonus?
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Violation Of Our Terms
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